- General Notes
- The quote is based on current availability and may change without any prior intimation.
- Services are subject to operation and availability at the time of booking.
- Change in the number of passengers / travel date will affect the tour cost.
- Single/Double/Triple occupancy for a package/room refers to the number of guests occupying a room and not to the number of beds in the guest room. Bed request is subject to availability at time of check in.
- Check In: 1600 Hours and Check out: 1100 hours as per standard hotel policy.
- As per hotel menu standard breakfast is considered.
- Outside food / liquor is not allowed in the restaurants.
- Seat in Coach (shared) sightseeing do not necessarily offer complimentary pick up / drop off from hotels.
- Hotel pick-ups for sightseeing will be scheduled approximately 1 hour prior to the tour starting time.
- Consult Mazda travel agent before issuing any flights to frame a better routing.
- All tourists travelling to North America should possess valid visa & are recommended to have proper all-inclusive medical and travel insurance.
- Services offered are valid only for the guests paid in full. No additional guests will be entertained on tour.
- Rates will be guaranteed, only upon confirmation.
- Payment Policy:
- Payments can be made either via Bank Remittance (CAD / USD 40 per transaction extra) or Credit Card with 3% extra bank charges (only VISA / Mastercard). Credit Card payments are accepted only in Canadian Dollars.
- Booking Policy:
- We would require advance payment in order to process booking on time limit basis. The final payment deadline will be given post booking confirmation.
- Post reconfirmation with payments, balance service confirmations will be processed.
- Tour vouchers will be released 48-72 working hours after full payments are received.
- Booking Process: Below details are needed for proceeding with the reservation.
- Title: Mr./Mrs./Miss./Master
- First Name and Last Name
- Date of Birth (child)
- Country of Origin
- Room Preference: King Bed / Queen Bed
- Dietary Needs (if applicable)
- Flight details
- SELF DRIVE NOTES
- A daily rate is based on 24 hours.
- Passengers will be charged directly for additional hours, days and additional coverage or optional products purchased at the commencement of the rental.
- Rates are based on pick up date and not return date.
- Self-drive cost does not include any discount or promotion.
- Minimum requirement for Car Rental:
- Minimum age for car rental is 21 with a prepaid voucher.
- Drivers under the age of 25 years will be subject to a surcharge of CAD 25 per day. Certain car classes may not be available to drivers under the age of 25.
- The driver should possess a valid driver’s license (Smart card) or International driving permit.
- The driver should hold a major credit card in his / her name with a sufficient balance at the time of availing the vehicle.
- Drop Off fees is not a part of the above quote and the same should be paid locally.
Tolls, national park fees, parking fees, fuel and anything apart from the inclusions passengers need to pay directly. - GPS, unlimited mileage, insurance, accessories, and child car seat is not included unless specified.
- Vehicle offered and quoted are always on similar basis / category.
- Certain locations and classes of car require 3 forms of identification as a condition to rent. Please advise passengers to check at time of reservation if special conditions pertain to their particular rental.
- The following deductibles apply to LDW coverage included in the rental options: $300 for vehicles from Sub-compact to Full-Size and $500 for any other categories. LDW Buydown option to bring the deductibles to $0.00 is available at $10.99 + taxes per day, payable locally.
- Deductibles and rates for additional services are payable by passengers directly to the rental company and are subject to change without notice.
- A Snow Tire Fee is applicable 12 months per year in Quebec only. Car classes A-E is $3.24/day and all other car classes is $4.24/day. This charge is payable by passengers locally and is subject to change without notice.
- At the time of vehicle pickup AVIS agents may offer passengers the following additional services payable directly to the rental company. All below costs are subject to applicable taxes, may vary from one rental location to another and change without notice:
- Personal Accident Insurance – $4.99 per pax per day
- Roadside Safety Net – $9.99 per day
- GPS Where 2 – $15.95 per day (up to $104.00 per rental)
- Fuel Service Option – Varies based on current gasoline price plus administration fee
- Child Safety Seats – $13 per day (up to $91.00 per rental)
CANCELLATION POLICIES – SUMMER (April – October)
- FIT Hotel and Land Services
- Until 15 Days: No Charge*
- 14-07 Days: 25% of net package cost
- 06-04 Days: 50% of net package cost
- 03 Days or less: 100% of package cost
- No Show: 100% of package cost
- After commencement of package: No refund for partly utilized services.
*Note:
For all Fairmont Properties & Mountain Parks & lodges, no charge until 46 Days. After 45 days 100% room cost of the first night will be applicable.
Services once re-confirmed and cancelled, service fees of CAD/USD 250 per person will be applicable. (If not falling under the cancellation deadline).
CANCELLATION POLICIES – WINTER (November-March)
FIT Hotel and Land Services
- Until 45 Days: No Charge*
- 44-31 Days: 25% of net package cost
- 30-15 Days: 100% of net package cost
- No Show: 100% of package cost
*For destinations like Whistler & Lake Louise, no charge until 61 Days. After 60 days 100% of net package cost will be applicable - After commencement of package: No refund for partly utilized services.
- Services once re-confirmed outside cancellation policy attracts service fees of CAD/USD 250 per person.
Note:
- For all Fairmont Properties, Mountain Park lodges, Banff Lodging Company and several other properties of Canada will have no charge until 46 Days. After 45 days 100% room cost of the first night will be applicable.
- Services once re-confirmed outside cancellation policy attracts service fees of CAD/USD 250 per person.
VIA Rail CANCELLATION
- VIA Rail tickets are non-refundable once issued.
Alaska
- Government tax rates are subject to change and will be based on the tax rate in effect on your date of travel. Because we cannot make exceptions to Alaska tour cancellation’s or change policies for any reason, including natural disasters, family and medical emergencies, we strongly encourage you to purchase travel insurance.
- A deposit equal to 30% of services reserved is due at the time of booking, with the balance due 45 days prior to your first day of travel.
The following amendment and cancellation fees apply.
- Between 45 to 31 days prior to your first date of travel a 10% fee will apply.
- Between 30 to 15 days prior to your first day of travel a 50% fee will apply.
- Within 14 days of travel, your package is non-refundable and non-amendable.
- Once the vouchers are issued the booking stands 100% guaranteed and no further changes allowed.
The following amendment and cancellation fees apply for group on 10 pax and above
- Date of booking to 46 days a 10% fee will apply.
- Between 45 to 30 days prior to your first day of travel a 50% fee will apply.
- Within 30 days of travel, your package is non-refundable and non-amendable.
- Once the vouchers are issued the booking stands 100% guaranteed and no further changes allowed.